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Kew Green Hotels Announce Its Ongoing Multi-Million Pound Investment Across Its UK Portfolio Continues Into 2023

เอาข่าวมาฝากนะครับ

เกี่ยวกับ Kew Green Hotels ซึ่งเป็นบริษัทบริหารจัดการโรงแรม

ซึ่งผมเห็นว่าเป็น พาร์ทเนอร์ กับทาง Siamese Asset อยู่นะครับ
ที่ให้ทาง Kew Green Hotels บริหารจัดการดูแล โรงแรมให้

อย่างที่เคยลงข่าวนะครับ ว่าทาง IHG

ได้ รีดีไซต์ โรงแรมแบรนด์หลักๆ ของตัวเองทั้ง Holiday Inn Express, Holiday Inn และ Crowne Plaza
เป็น คอปเซนต์ ใหม่ทั้งหมด เพิ่มพื้นที่ Co-working Spec ใน Lobby

จริงๆ ตอนนี้ เหมือนแต่ละแบรนด์ของ IHG กำลังพัฒนา เอกลักษณ์ของตัวเองอยู่นะครับ

ซึ่งทาง Kew Green Hotels ได้มีการลงทุน รีโนเวท โรงแรมในประเทศอังกฤษ อยู่นะครับ

Future Open Lobbies to open in 2023 include:

Holiday Inn Reading
Holiday Inn Rochester
Holiday Inn Leeds Wakefield
Holiday Inn Lincoln
Holiday Inn Derb y Nottingham
Other refurbishments in the pipeline

Bedroom refurbishments:

Holiday Inn Ipswich Orwell
Holiday Inn Birmingham M6 J7
Holiday Inn Bromsgrove

Events space:

Holiday Inn Derby Nottingham

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Kew Green Hotels, one of the leading international hotel management companies, announces a multi-million-pound investment across their portfolio of hotels to transform their properties, elevate their technological capabilities and enhance talent acquisition and employee retention.

Hotel Transformation Projects
Hotel transformation projects across the Kew Green Hotel estate are rejuvenating spaces aligned with guests’ evolving needs, providing flexible spaces ideal for co-working, collaboration and socialising. Each refurbishment project will incorporate energy-saving features and will be seamlessly delivered as the hotels continue to operate.

Open Lobby
The Open Lobby concept is an integral part of IHG’s reinvigoration of its iconic Holiday Inn brand. It’s based on understanding how people use space at home to give guests the most flexibility, whether they’re looking to eat, relax, work, or have fun in one space.

Transforming the traditional hotel lobby format by combining all public spaces, from the reception area, to the restaurant, bar and lounge into one open, cohesive space, the Open Lobby brings a colourful and refreshing design to give the space a contemporary feel.

Future Open Lobbies to open in 2023 include:

Holiday Inn Reading
Holiday Inn Rochester
Holiday Inn Leeds Wakefield
Holiday Inn Lincoln
Holiday Inn Derb y Nottingham
Other refurbishments in the pipeline

Bedroom refurbishments:

Holiday Inn Ipswich Orwell
Holiday Inn Birmingham M6 J7
Holiday Inn Bromsgrove

Restaurant, bar, public areas and bedroom refurbishment:
Courtyard by Marriott London Gatwick Airport

Events space:

Holiday Inn Derby Nottingham

Technological Advancement
As a forward-thinking business, Kew Green Hotels is evolving its tech stack to enhance guest and employee experience as part of a holistic digital transformation strategy. Each system has been carefully selected to offer maximum integration and is cloud-based to future-proof the business and includes:

End-to-end, purchase-to-payment solutions that maximise efficiencies and revenue generating opportunities
A new PMS and a 360 Customer Relationship Management (CRM) tool to enable enhanced guest personalisation and multi-property data insights
Increased ca pacity for online purchasing and online payments implemented across the group and its suppliers
A People-Powered Business
Recognising the recruitment challenges in the hospitality industry, Kew Green Hotels have implemented several initiatives to align with changing candidate and employee expectations to further support their position as an employer of choice.

In 2022, Kew Green Hotels redefined its company values and employer branding to coincide with a full brand refresh and new website launch, kewgreenhotels.com. By combining brand attributes with targeted technology, Kew Green Hotels have helped to drive and capture candidate demand through a refined and rebranded user journey on its own website and via the Recruit Genie portal. This activity has led to year-on-year (2021 vs 2022) results of a:

28% increase in traffic from Kew Green Hotels website to Recruit Genie
41.5% increase in applications
To support all employees, a de dicated employee online training platform has been enhanced with expanded content to support employees throughout their career with Kew Green Hotels, from welcome inductions through to specific technical and soft skills and on to leadership development. This is further complemented by the launch of an apprenticeship program, a specialist Revenue Management School and the re-launch of an elected Employee Board to support employee engagement.

Chris Dexter, CEO of Kew Green Hotels said, We’re proud to continue to invest in our people and our properties, despite the economic headwinds that may lie ahead, to remain competitive and be fit for the future. At Kew Green Hotels, we set ourselves apart by combining years of experience with innovative ideas to deliver outstanding hotel services, delivering great guest experiences and delivering exceptional returns for hotel owners and partners.

For more information on Kew Green Hotels visit https://www.kewgreenhotels.com/.

About Kew Green Hotels
Kew Green Hotels was founded in 2001 with a single hotel. It is now one of the UK’s leading hotel management companies with over 55 hotels in the portfolio and over 3000 employees. Working across the spectrum of hotel operations, from limited service through to luxury full service, Kew Green Hotels is set apart from the competition by owning and developing hotels, as well as managing assets on behalf of others.

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